Tuesday, September 12, 2017

Extending Technological Benefits via the Human Quotient (Week 3)


According to Eben Upton, co-founder of Raspberry Pi, the importance of his work as he sees it is to get kids to play around with a bare-bones computer system at an early age so that it might stoke their interest in computer science. But another byproduct of the technology is that the units are inexpensive enough to translate to less developed countries as full-fledged personal computing options and help to bridge skills gaps therein. Although smaller, more localized technology production firms (like the one that brought the Inye, a tablet PC developed in Nigeria, to market) have not been sustainable in the developing world’s emerging market, imported options like Raspberry Pi are proving to be one possible solution to bridge the “technology gap” in these areas.

With ever more affordable technology available to access the bulk of the world’s information infrastructure, that leaves the content to consider; thanks to “the world’s first superstar teacher” (per one Russian venture capitalist), Khan Academy’s Salman Khan, there exists a repository of thousands of videos in six official (and over 30 unofficial) languages ready and waiting for the 30+ million students who access them each month (up from 2 million just a few years ago).[1] And that is only one site, amongst hundreds that aim to offer educational programming to students around the world. So, the majority of the world has means of access, and there is content available. Can this equate to better, more effective educational systems on a global scale? That is the question. What future can technology provide when it comes to teaching the coming generations the kinds of things that are, and will be, important?

Technology is not in itself a panacea to all educational ills—several studies have explored the limitations of laptops and iPads just dropped into the hands of young students. While many experts in both technology and education believe that continuing advances in technology can provide solutions, others vehemently disagree. According to author and professor Kentaro Toyama, speaking about his previous work with Microsoft, “even when technology tested well in experiments, the attempt to scale up its impact was limited by the availability of strong leadership, good teachers, and involved parents — all elements that are unfortunately in short supply in India’s vast but woefully underfunded government school system. In other words, the technology’s value was in direct proportion to the instructor’s capability.”[2]

Rather than assuming that either way is the only way, then, our challenge is to figure out how one can merge these concerns and find a technology- and human-powered solution to the issues raised above. As the class has seen in the course readings up to this point, one key to social innovation is sustainability. It seems that to fully capitalize on the kinds of advances made via the development of products and services like Raspberry Pi and Khan Academy, one cannot forget the necessity of the human quotient and its significance in translating the tangibles of tech to the intangibles of life.




[1] https://www.wired.com/2011/07/ff_khan/
[2] http://www.chronicle.com/article/Why-Technology-Will-Never-Fix/230185

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