While reading through the incredible innovations with cell
phones in developing countries, and the process of which to achieve successful
implementations, I couldn’t help picturing the boom and decline of the “dot com”
era of the 1990’s in the United States.
Clearly these companies are providing extremely useful services for its
target market, and utilizing new and innovative approaches to do so. But the article that states “global mobile
cellular technology will surpass 100% within the next decade” brings to mind an
extremely accelerated growth of exponential proportions. The possibility and potential for growth,
whether it’s business income or improving the lives of the users, is as
positive as it is an invitation for companies or individuals who are not as
responsible with their missions and profit making as the social innovators who
are currently jumping into the field.
The 1990’s internet boom in the United States also had that
exponential feel. The leaders in the
market clearly showed that many services can be made available and affordable more
efficiently, and could turn a quick (or long term) profit for the owners. The exponential growth attracted people because
of the huge realm of possibilities. The
more people that jumped onto the “dot com” train, the more options were
available. Soon people who did not spend
valuable time analyzing their markets and carefully adapting any kind of
business plan saturated the market until disaster struck.
There are a number of companies who started during this time
and are still hugely successful, like Amazon and eBay. However, the natural selection of internet users
effectively weeded out the less useful sites and the American e-commerce
industry is no worse for the wear. But
can Michael Malime, the farmer in Uganda, weather through a market explosion
and decline of the “dot com” proportions?
The holes that are being filled and the needs that are being met in developing
countries are not as superficial as many of the U.S. companies that jumped in
the expanding market. How do we ensure
that the people who are benefitting from mobile-based, and soon internet-based
technology do not suffer from the failure of an exponentially expanding market’s
sudden demise? This invites the issue of
evaluating evaluate these companies and organizations that are entering the
market, and that conversation is being debated hotly by many parties.
I do not have an answer for this issue, but I believe it
deserves thought. Once these innovative
companies identify, enter, and effectively meet needs with a large profit,
others will try and enter solely for the profit without the care to their
consumers or their business plan. Can they
sustain that kind of market trauma and how do we ensure that they don’t have
to?
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