With increasing social problems like climate change poverty, population increase, pollution, etc. entrepreneurs
have a plethora of opportunities and an open and diverse market to work on. At some time in the future, the
world might reach a stage where all business will have to converge towards
making a social impact. While it has become
important to come up with breakthrough innovations to tackle the problems faced
by BoP markets, it is surprising to note that many great ideas and innovations in
India have failed to make an impact. Social entrepreneurs are facing challenges
to make people buy their product or use their services. What could be the
reasons behind this?
Let us see this by analyzing the
possible bottlenecks.
Consider the example of cookstove by 'Envirofit International' which aims
to provide efficient food processors to reduce Indoor Air Pollution (IAP) and provide
health benefits to end users. The venture has a great leadership, a well-set
plan, and well-learned engineers. They have spread awareness to a large
audience in south India through a variety of distribution channels. However, even
if people become aware, the product cost overshadows their preferences. It
takes great research and money to come up with a breakthrough product. Hence,
it does not become viable for the producer to sell products at lower marginal
cost.
In a culturally diverse country
like India, various emotional, cultural and linguistic constraints affect the
feasibility, desirability and viability of a product. It is difficult to create
a one-size-fits-all product. Great innovators can take care of the feasibility and
viability aspects. However, the most important factor to consider in India is desirability.
A person may have lots of money but if he/she does not desire to buy, he/she will not buy the
product. Now, once he gets the desire, it is just a matter of breaking the
economic barrier to use the product. The reason why I used the word
"just" is that money is the only aspect that is measurable in the
Triple-Bottom Line approach.
The best strategy to break the
economic constraint is by providing microfinance loans. (Mohammad Yunus
approach) - and give women the central
focus while implementing a strategy to ensure reliability of the model. This
model will take care of both the feasibility and desirability aspects.
Now, a majority section of people
in rural India will not value a product until it becomes a necessity. Therefore,
it is important to disrupt the on-going chain of the old cooking techniques by
creating an impact. High number of IAP related deaths creates a concrete case
to bring about an impactful change.
This requires an efficient
distribution channel. There must be a strong link between producers and end
demand. People in rural India require the product to be marketed by a source that
already has an established credibility. Partnership with Government will help bridge
the gap, because a product marketed by Government will create a sense of trust
among people to buy the product.
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