For Profit Social Innovations in Developing Markets
For profit solutions to social problems, rather than
charitable solutions, may seem at best inconsiderate, and at worst callous.
However, in my view these solutions are the ideal answer to social issues for
two main reasons.
1)
If social innovation is a for profit business
venture, there is much more of an incentive for the project to be a viable
addition to the market.
Essentially, it is less likely an organization would come up with a
product like A Laptop for Every Child. The laptop project seemed cool in theory,
but was not an item that consumers really wanted or needed. As an academic conceptual
pursuit the laptop project worked but without demonstrated demand for the
product it would not be a successful business venture. With for profit social
innovation there is more pressure for the innovation to actually work because
people need to be able to justify paying for it. This is especially relevant in
emerging markets because consumers have very slim margins for their disposable
income and tend to be very discerning consumers.
2)
Taking the time to create products that address
social problems in emerging markets and consumers in these markets value can
foster innovative ideas that enhance products in other markets. For example,
even though The Tata Nano was not a huge financial success, the car’s design
process demonstrated that certain design innovations were possible on a tight
budget. For example, even though The Nano retailed for a couple thousand dollars,
and on The Indian Market it still met the rigorous crash test safety standards
and emissions standards placed on cars in European markets. To meet these
standards, Indian engineers for the Nano pushed German manufacturers to
innovate create top notch products at a much lower price point than was
typically demanded by European consumers. This kind of pressure demonstrated
inefficiencies in more established markets and pushed down the price on goods
that the Tata Nano engineers needed, and the innovations created through the
Tata Nano design process could be used on European market as well.
Basically, providing for profit solutions to the social
problems experienced in developing markets makes financial sense as it
encourages firms to provide products and services people in these markets need
(and people in these markets collectively have massive spending potential). It
also makes technological sense as the frugal engineering process encourages
rethinking the way products are created and distributed and when these ideas
diffuse the concepts from the frugal engineering process can be adapted to
benefit consumers in emerging as well as developed markets.
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